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Data Deletion

How to delete your documents and any personal data WePDF holds about you.

WePDF has no user accounts, and your documents are never uploaded to our servers. Most of your data lives only on your own device, so you can delete it yourself right away. The form below is only for the small amount of information we may hold, such as a past early-access sign-up or a message you sent us.

1. Delete your documents and app data

Android app

  1. To delete individual documents, open the document list, tap the delete icon on a document (or press and hold to select several), and confirm.
  2. To delete everything the app stores, including documents, settings, a saved signature and activity stats, go to Android Settings → Apps → WePDF → Storage → Clear storage, or uninstall the app.

Web app

  1. To delete individual documents, open the document list, choose a document and delete it.
  2. To delete everything, open Settings → Clear data in this browser in the web app, or clear this site's data in your browser settings. This removes documents, settings, a saved signature and activity stats from that browser.

Google Drive backups (only if you turned them on)

  1. Backups are stored in your own Google Drive, in a folder named WePDF Backups. Delete that folder in Google Drive to remove them, including any files shared by link.
  2. To disconnect WePDF from your Google account, remove it at myaccount.google.com/permissions.

2. Ask us to delete information we hold

We may hold your email address (and name, if you gave it) if you joined our early-access list (now closed), and messages you sent us through the contact form or by email. Enter the email address you used and we'll delete them.

What gets deleted

  • Past early-access sign-up: your email address, name and sign-up date.
  • Messages: contact and support messages you sent us, including the name and email address on them.

What we can't delete for you, and why

  • Documents and app data: we never receive them, so only you can delete them (see section 1).
  • Analytics data: Google Firebase Analytics (Android app) and Google Analytics (website) hold usage data under a random identifier that isn't linked to your name or email, so we can't look it up by email. To start fresh on Android, clear the app's storage or reinstall it, which creates a new identifier. On the website, clear your cookies or use the Google Analytics opt-out add-on.
  • Ad data: if you turned on ads in the Android app, reset or delete your advertising ID in your device's Google settings.

What we keep

We keep a record of your deletion request (your email address, any details you gave and the date) so we can show it was handled. We may also keep information where the law requires it.

Timeline

You'll get an email confirming we received your request. We complete deletion requests within 30 days.

Need help?

Email us at contact@wepdf.net or use the form on our Support page. See our Privacy Policy for full details of what WePDF collects.

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